Care & Maintenance
Advice
5Please note that whilst this advice is offered in good faith, no responsibility is accepted for claims arising from the treatments proposed. If stains fail to respond to treatments listed, call a professional carpet cleaner immediately.
IMPORTANT: These instructions do not apply to synthetic carpet (nylon, polypropylene etc). Refer to manufacturer’s cleaning instructions.
CAUTION: Before proceeding to treat stain, pre-test treatments on an inconspicuous part of the carpet to check for possible colour change
At Flooring First we care about you caring for your carpet so we have developed this stain removal guide.
A new wool carpet will last longer and look better if a routine of regular vacuuming, periodic cleaning and immediate removal of spots and spills is followed. Very little equipment is required to maintain a carpet well. A good vacuum cleaner is essential as well as a small box of supplies – including carpet shampoo, dry cleaning fluid and clean absorbent cloths or paper tissues to remove spills.

To remove this stain:
- Beer
- Beetroot
- Bleach
- Butter
- Chocolate
- Cocoa
- Cooking Oils
- Crayon
- Cream
- Egg
- Excrement
- Fruit Juice
- Grease
- Ice Cream
- Ink - Ballpoint
- Ink - Fountain
- Metal Polish
- Mildew
- Milk
- Mustard
- Oil
- Paint - Acrylic
- Paint - Oil Based
- Rust
- Salad Dressing
- Shoe Polish
- Soft Drink
- Tar
- Tea
- Urine
- Vomit
- Wine - White
- Wood Polish
Solution of one teaspoon of approved wool detergent with one teaspoon of white vinegar and one litre of warm water.

To remove this stain:
- Blood
- Cocoa
- Coffee
- Paint - Acrylic
- Tea
Cold Water

To remove this stain:
- Blood
- Ink - Fountain
- Wine - Red
Dye stripper. Dilute 50 to 1 with cold water. Caution: Do not use on dark or patterned carpet.

To remove this stain:
- Burns / Scroches
- Mildew
- Soft Drink
Hydrogen peroxide (20 vol) diluted 10 to 1 with cold water. Caution: Do not use on dark or patterned carpet.

To remove this stain:
- Butter
- Chocolate
- Cocoa
- Coffee
- Cooking Oils
- Crayon
- Cream
- Grease
- Lipstick
- Metal Polish
- Milk
- Nail Polish
- Oil
- Paint - Acrylic
- Paint - Oil Based
- Rust
- Salad Dressing
- Shoe Polish
- Tar
- Tea
- Wood Polish
Dry-cleaning fluid, lighters fluid or mineral turpentine. Caution: Ensure that no flame or lit cigarette is near, and use in well ventilated areas.

To remove this stain:
- Chewing Gum
Chewing gum remover (freezing agent).

To remove this stain:
- Fruit Juice
- Ink - Fountain
- Milk
- Soft Drink
- Wine - Red
Clean, warm (not hot) water.

To remove this stain:
- Grass
- Ink - Ballpoint
Methylated spirits. Caution: Ensure that no flame or lit cigarette is near, and use in well ventilated areas.

To remove this stain:
- Paint - Oil Based
- Tar
Mineral turpentine – effectiveness is increased with equal quantity of dry cleaning fluid. Caution: Ensure that no flame or lit cigarette is near, and use in well ventilated areas.

To remove this stain:
- Wine - Red
Absorbent powder (salt or talc). Sprinkle on spillage, leave overnight and vacuum next day.
Carpet Tips
Do
- Vacuum regularly
- Put doormats and rugs by doors
- Keep pets' nails trimmed
- Rotate furniture regularly
- Use furniture cups
Don't
- Over wet the carpet in attempt to remove stains
- Rub the stain
- Allow the stain to sit in direct sunlight
- Pull at loose tufts of carpet
- Use bleach on carpet unless it's 100% polypropylene